Quality Statement

 At ColdStash, we design products with the safety and security of your samples at the forefront

ColdStash’s goal is to be the preferred business partner for our customers by providing exceptional product quality and service. ColdStash employees demonstrate that quality comes first by continuously increasing knowledge about our clients, business partners, products, and processes.

We assure this commitment by being:

  • Passionate

    Effectively developing the talent and competence of our employees

    Continuously improving by the use of Lean principles and tools

    Striving to achieve total customer satisfaction

  • Accountable

    Tracking performance through internal evaluation and reporting

    Listening to our clients and taking appropriate actions when necessary

    Requiring commitment from contractors and other partners to apply the same principles

    Using fair trade principles and acting ethically with honesty and integrity

  • Prepared

    Establishing robust processes to continuously deliver products on time, with zero defects

    Continuously improving our quality systems to align with customer requirements